Privacy Policy
Last updated October 26, 2026
The short version: your dive files never leave your computer. We store only what we need to run your account, and we never sell your data.
Who we are
Van Hook Media LLC ("we", "us") runs FreediveData.com and Dive Overlay Studio. We are based in Key Largo, Florida. Questions about privacy go to support@freedivedata.com.
Your dive files stay on your device
When you load a FIT, UDDF, or other dive file, it is read and processed inside your web browser. The file, its GPS locations, and your dive data are not uploaded to us. The same goes for any video you load to burn an overlay into.
What we collect
- Account details: your email address and a securely stored version of your password. We never see your actual password.
- Plan details: which plan you are on, renewal dates, and the customer and subscription IDs Paddle gives us.
- Export records: each time you export an overlay, we record the date, the style, the format, and which readouts you used. This is how we count free exports. It contains no dive data.
- Error reports: if something goes wrong, the app may send us your browser type, the kind of file you loaded, the device model listed in the file, and the error message. Error reports never include your dive data, locations, or file contents.
- Launch list: if you join our email list, we store the email address you give us.
- Basic server logs: our hosting provider records standard technical information, such as IP addresses and pages requested, to keep the site secure and running.
Payments
Payments are handled by our reseller Paddle.com, which is the Merchant of Record for all orders. Paddle collects your payment and billing details under its own privacy policy. We never receive your card number.
How we use your information
- To run your account, check your plan, and count exports.
- To fix bugs and improve support for more watches and files.
- To email you about your account, receipts, and important changes.
- To send product news, only if you joined our list. Every email has an unsubscribe link.
We don't sell your personal information, and we don't use advertising trackers.
Services we use
- Supabase stores accounts, plans, export records, and error reports.
- Netlify hosts the website and the launch list form.
- Paddle handles checkout, payments, taxes, and invoices.
These providers process data for us under their own security and privacy commitments. Data may be stored in the United States.
Cookies and browser storage
We use your browser's storage to keep you signed in and to remember app settings, like your overlay layout. Paddle's checkout uses its own cookies when you open it. We don't use advertising cookies.
How long we keep it
We keep account and plan details while your account is open. Error reports are kept for up to 12 months. If you delete your account, we delete your account details, export records, and error reports linked to you within 30 days, except records we must keep for tax or legal reasons.
Your choices and rights
You can ask us to show you, correct, export, or delete your personal information at any time by emailing support@freedivedata.com. Depending on where you live, such as the EU, the UK, or California, you may have additional rights under local law, and we will honor them.
Children
Dive Overlay Studio is not directed at children under 13, and we don't knowingly collect their information. If you think a child has given us information, contact us and we will delete it.
Security
We use encrypted connections, access controls, and trusted providers to protect your information. No system is perfectly secure, so please use a strong, unique password.
Changes
If we change this policy in a meaningful way, we will update the date above and let account holders know by email.