Refund Policy
Last updated October 26, 2026
Every purchase comes with a 14 day refund. If Dive Overlay Studio isn't right for you, ask within 14 days of a payment and you'll get your money back. No questions asked.
What's covered
- Monthly and annual plans: you can request a full refund within 14 days of any payment, including renewals.
- Lifetime plan: you can request a full refund within 14 days of purchase.
When a refund is issued, your account returns to the free plan.
How to request a refund
Email support@freedivedata.com with the email address you used to buy, or reply to your receipt from Paddle. You can also request a refund directly through Paddle at paddle.net. Refunds go back to your original payment method, and your bank may take 5 to 10 business days to show it.
Cancelling
You can cancel a monthly or annual plan at any time from your account. Cancelling stops future renewals, and you keep access until the end of the period you already paid for. If you cancel more than 14 days after a payment, that payment isn't refunded, but you won't be charged again.
Our reseller
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Questions
Email support@freedivedata.com and we'll get back to you within two business days.